Sponsors of John Hancock 401(k) plans carry fiduciary obligations under ERISA. Recordkeepers do not assume these duties. Some employers hire a third‑party 3(38) investment fiduciary to manage investments; this can shift certain responsibilities, but sponsors still must oversee fees, prudence, and process. A fiduciary review helps protect the organization and its plan committee.
Holland Capital Management in Phenix City, AL
The first thing to consider when looking to find a financial advisor in Phenix City, AL: who are the team members? That’s critical since your financial well-being requires a lot more than just portfolio management. Along with attention to investments, you will likely need other services.

M. Chad Holland CFA, CFP®
About Phenix City, Alabama
Phenix City
Phenix City is a city in Lee and Russell counties in the U. S. state of Alabama, and the county seat of Russell County. As of the 2020 census, the population of the city was 38,817. Phenix City lies immediately west across the Chattahoochee River from Columbus, Georgia and observes Eastern Time on a de facto basis (in contrast to the rest of Alabama, which observes Central Time) due to Phenix City's strong economic ties to Columbus.
The Problem
Fiduciary responsibility rests with the sponsor, not the recordkeeper.
Third‑party 3(38) arrangements can reduce direct responsibilities but do not eliminate oversight duties.
Without documentation, sponsors remain exposed to fiduciary breach claims.
Why Benchmarking Matters
ERISA requires ongoing monitoring of fees, investments, and services.
Benchmarking creates a documented process evidencing diligence.
Supports risk management and committee governance.
How Holland Capital Helps
Independent fiduciary benchmarking for John Hancock plans.
Peer comparisons across cost, investments, and services.
Practical steps to fortify governance without disrupting operations.
Our Fiduciary Advantage
Holland Capital Management, led by M. Chad Holland, CFA®, CFP®, is an independent fiduciary advisory firm. We provide objective oversight to protect plan sponsors and strengthen retirement outcomes.
Schedule a no‑cost John Hancock 401(k) fiduciary risk review.
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Location
Phenix City, AL - Hours
Monday - 9am-5pm
Tuesday - 9am-5pm
Wednesday - 9am-5pm
Thursday - 9am-5pm
Friday - 9am-5pm - Phone/Fax
P | 877-733-9435
F | (980) 500-1531 - Email Us
chad@hollandcapitalgroup.com
Frequently Asked Questions
+Does the recordkeeper act as a fiduciary?
No. Recordkeepers provide administration and technology; sponsors retain fiduciary responsibility.
+ What does a fiduciary review cover?
Fees, investment lineup, and service arrangements benchmarked against peers with a documented process.
+If we hire a 3(38), are we off the hook?
A 3(38) can assume discretionary investment duties, but sponsors must still select and monitor that provider and oversee overall plan prudence.